Denis Darce
Partnerships Manager at Bettermile
LinkedInBorussia Dortmund (BVB) leveraged Better Tracking to create a branded tracking solution that allows customers to follow their orders in real time. Learn how real-time tracking is changing the game for this celebrated German football club.
Get a market benchmark of real-time parcel tracking services in Germany and understand customer's expectations. The study answers these key questions:
∙ Why should we continue to improve real-time tracking services?
∙ How many packages per carrier had real-time tracking available for customers?
∙ How consistent was the availability of real-time tracking services throughout the day of delivery?
∙ What level of information was provided during real-time tracking?
∙ How (and how consistently) did the information change during the real-time tracking phase (up-to-dateness, timeliness)?
∙ What do consignees expect from real-time tracking and how do they use it?
∙ What experiences can consignees report on their use of RTT? What do they love & hate?
∙ What’s next for real-time tracking?
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Let’s find out together how our last mile logistics solutions can boost productivity and create an exceptional delivery experience for your business.
Read the Last Mile Delivery Experience Study to get a market benchmark of real-time parcel tracking services in Germany and understand customer's expectations. The study answers these key questions:
∙ Why should we continue to improve real-time tracking services?
∙ How many packages per carrier had real-time tracking available for customers?
∙ How consistent was the availability of real-time tracking services throughout the day of delivery?
∙ What level of information was provided during real-time tracking?
∙ How (and how consistently) did the information change during the real-time tracking phase (up-to-dateness, timeliness)?
∙ What do consignees expect from real-time tracking and how do they use it?
∙ What experiences can consignees report on their use of RTT? What do they love & hate?
∙ What’s next for real-time tracking?